Testimonials

Wonderful care from start to finish, came in with a debilitating injury. Left on the road to recovery and a healthy life with top tier care from all of the staff!

I had a left inguinal hernia for about 5 years. It wasn’t a day without wearing hernia belt almost for 24/7. I was extremely nervous to even think about surgery but there is nothing else you can do to help yourself but through this surgery. I was Blessed to meet Dr. Chen as my surgeon 3 months ago for consultation .He was very friendly , also very calm and very good listener though and not much of a talker however I could sense right away his confidence just in his presence. I don’t know how to explain it but I just felt I’m in good hands. On December 3 rd I finally had my surgery . All the stuff were so nice to me. Nurse Melinda you were very nice and I appreciate you. Then the whole team Zack, Admire ( Best Anesthesiologist Ever) and of course the Legend Dr. Chen. Took them an hour to do robotic laparoscopic surgery on me. I was in and out so quick and I couldn’t believe that it took me so many years of fear and bad quality of life to go through just one hour of painless surgery lol. Well guess what? I walked same day around my room, next day like a Champ and 3 day like I didn’t even have a surgery. Only took ibuprofen and nothing else. No swelling, no bruising no pain you can’t handle. Pain was like at level 5 first day , and next couple days like 3 out of 10. I slept like an Angel from day one. IM FOREVER GRATEFUL TO YOU DR.CHEN… You really changed my Life. I feel like a normal person again. No words can explain how Blessed I am that you were the one to do it, cause I had the Best outcome I could ever imagine. You are the Best and God Bless you

Dr. Chen explained the issues and the plan for treatment

I am more than pleased with every aspect of the medical care I received. I would like to thank them for the expert care I received and the rapid responses when I had questions about my surgery. They went above and beyond in their attention to detail of managing pain and keeping me informed as to what to expect after the surgery. Dr. Sheehan has proven to be excellent in patient care!

Dr Ryan Chen was caring, kind, informative and a very skilled surgeon. I highly recommend him to anyone considering surgery. My life is 1000 percent better after the surgery. Thanks Doc.

Dr Skeehan described all the steps of the procedure and made me feel very comfortable. I experienced no discomfort during the procedure nor within the first 24 hours. I have taken no pain relief medication. Overall, an outstanding experience.

Dr.Bradley is very thorough and has a great personality. I would highly recommend his services.

Dr.Chen was a wonderful doctor and answered my numerous questions and made me feel safe and I felt I was in good hands. My procedure was an emergency and I’m so glad he was the surgeon who operated on me. I’m very thankful for him.

Dr. Skeehan was thorough and thoughtfull in answering my questions concerning my hiatal hernia and the possibility of surgical repair.

Dr. Robertson is a very serious individual. However, I like that in a doctor as I get more out of them than I do with light-heartedness. My surgery went extremely well, and although I had been given a prescription for oxycodone, I didn't have to use any of it as there was little to no pain afterwards. The follow-up exam went very well and while my activity is still limited, I feel confident that everything was successful.

The level of care was exceptional, above and beyond! Access to Dr. and information was met in a timely manner and with care. Thank you for all the great care that was given.

Great!!

Dr. Robertson is amazing!. He and his team have improved my life beyond belief. I am so thankful for the care that Dr. Robertson has provided for me.

He took the time to explain the procedure and made sure all my questions were answered.

Staff and Dr. Chen were very professional and caring.

Dr.Sheehan was a breath of fresh air!!!! He was so laid back, handsome, nice greeting, I felt so relaxed for an upcoming surgical proceeder. I feel I am in good hands. His staff also had a nice calming effect on me with their demeanor. Everyone seemed happy at their job. Great Place!! Let’s do this thing!!!

Excellent experience with Dr. Skeehan. Had a minor outpatient surgery procedure that was explained as to process options available in detail.

Dr.Sheehan is a wonderful surgeon always had a smile on his face, he listens how you are feeling especially after surgery. I had wonderful experience and if I need more surgery he is the one I would ask.

The horrible procedure thing no one looks forward to having done is the colonoscopy. But after meeting Dr. C and his awesome staff. This doctor was so laid back, answered all my questions, had a nice smile. So I say…..let’s do this thing I’m ready!! I went from being very scared to check this off my list in 5 min….

Highly professional staff, always feel in goods hands. Thank you !

My bilateral inguinal surgery went well, no complications. Dr. Chen's pre-op and post-op instructions were clear and well-explained.

He was very professional and he did an excellent job.

I only had a 5 minute wait to see Dr. Chen. Dr. Chen answered all the quuestions that I, my wife, and my daughter asked. He scheduled me for my chemo port for the same week I saw him. He was very understanding of my situation and gave me a sense of knowing everything was going to be alright. I would recommend him to anyone going through this process. Thanky you, G, Stephano

Flawless from start to finish. Bravo!

Doctor Chen was very professional. He explain to To me all the options I have to take care of my condition.

Dr. Chen takes time to explain things in a way that I can understand the procedure that I will be going through.

Dr Robertson is the best. He makes me comfortable and explains my procedure very well.

Very professional and highly skilled

Highly recommend very professional 5 stars excellent Sergon and doctor just had surgery 2 weeks ago and doing great.All the staff is very professional to. Always thier for you.When you call them to get questions about your appointments or pre surgery stuff they are very helpful.Hands down very professional and helpful.

Dr. Chen is amazing. He is very knowledgeable and explains everything in detail on what to expect going in to surgery. The staff at west coast are all amazing, made me feel comfortable and calm during my procedure. I would definitely recommend!

My experience with this office was incredible. They answered all of my questions with clarity and kindness. The surgery was smooth as expected and I was very well informed going in.

Dr Chen was professional, knowledgeable and addressed all of my concerns.

Was not overly happy with my visit and information provided by Physician, thought he could have provided more information and resources for the pain I was experiencing. Additionaly he had another person in the room never introduced that person not sure if it was another Doctor, intern or PA. This was in addition to the medical assistant who introduced herself to me.

Dr. Skeehan is a very skilled surgeon, a good listener, knowledgeable and caring. He kindly answered my questions and helped me feel confident and relaxed. The entire experience, from the initial consultation to patient follow-up was the best!

Very personable and informative. Addressed concerns and questions with detail.

The staff are friendly and helpful. The doctor took time to talk to us to better find out the reason for the visit. He also was very thorough in explaining the next steps.

I needed to have my port removed. I figured I would need to schedule another appt and possibly have it surgically removed. To my surprise Dr Chen and his associates were able to remove the port at that same appt. I was awake and had no pain whatsoever! I’m very impressed with Dr Chen and everyone in his office.

Very good doctor

Dr. Chen is very thorough, knowledgeable, and professional.

Great care from beginning to end. office staff very friendly. Very happy with the results and Dr Skeehan's professional care. Thank you.

Very comfortable and informative

I have been to Dr. Braley in the past and was happy to find him again. Thank you for your surgeries. Brady

Dr Skeehan was caring and took time to answer all my questions before and after my surgery. He explained everything fully so I was prepared and knew what to expect. Thank you Dr Skeehan!

Extremely helpful and very nice and seems to care about his patients definitely recommend him .

A master of his trade, put me at ease with his professionalism but still easy to talk to and has a sense of humor. Office was clean and organized, and staff is welcoming and friendly.

Dr. Braley is an excellent surgeon. He is highly skilled and excellent follow up. A very nice person

Dr Robinson was able explain all my questions so l was able to understand my situation. He is the best !!!!

I had a great experience with Dr Robertson, he explained my procedure and was there all the way, i really appreciate the care i received from him and his office staff, thank you.

Dr. Robertson was professional, friendly, knowledgeable and put my mind at ease.

Excellent!

Dr. Chen was on time for my appointment, made a diagnosis, answered all my questions and told me that if I had any more concerns to call and make an appointment. I felt very comfortable with him.

Dr. Chen is kind and caring. Explains everything. Thank You

Quick and easy stitch removal.

Dr. Skeehan was not just a talented surgeon, but a genuinely nice guy. You're lucky if he's your Doctor!

Dr. Chen is an excellent surgeon! He explained the surgery and what to expect afterwards very clearly. His bedside manner is very caring and made me feel at ease both before and after the surgery.

Words cannot express how much I appreciate Dr. Ryan Chen and his team. He was the one who explained my initial breast cancer diagnosis to me, he referred me to my wonderful oncologist and placed my port for chemotherapy. When my treatment was finished, he was the one who performed my lumpectomy and lymph node removal surgery, and he did such an amazing job! He is so nice and kind and thoroughly explained everything prior to both of my surgeries, putting me at ease. I HIGHLY recommend Dr. Chen, he is the best!!!

Dr. Amanda Van Ly and her staff were very patient and thorough in explaining the process for my surgery. They were always friendly and informative and kept me up to date on the scheduling pre and post surgery.

Absolute professionalism from start to finish!

Dr Skeehan made me feel at ease. He and his staff took excellent care. Highly recommend Dr Skeehan!

Outstanding care. Dr Robertson was professional and comprehensive in all aspects of his diagnosis and treatment. He listened to my concerns and questions and genuinely cared,

No complaints, staff was outstanding, Dr Chen was friendly , concerned and all around professional.

Very knowledgeable, efficient, caring staff. From admitting nurse to discharge nurse, I received the very best care! I don't remember all my nurse names. They were all outstanding. Mike was very empathetic and caring. Dr Skeehan was very knowledgeable and explained everything so that i understood. I felt that I was at all times in good hands.

Really really professional and organized. Communicating with doctor Skeehan, you can tell he knows his business, which dispels any fear or nervousness that anyone might experience due to the surgical process they will likely be encountering. Basically, I would go back to this doctor even if I didn't need surgery!

Dr. Chen is the best. I could tell he was a confident surgeon from the first visit. Surgery was easy and I healed up way ahead of schedule. Highly recommend to all

Dr. Braley was very personable, to the point & very informative. I felt very comfortable & confident in what he was telling me, since I don't have a clue what is going on with my body. Looking forward to follow up visits to fix my problem. Grateful for Doctors like him who actually care.

Dr. Braley made me feel completely comfortable and safe when it came to my surgery. Especially the day of surgery, I was very scared and nervous. The staff was amazing. One of the nurses even hugged me until I was put to sleep. Another nurse who also noticed how scared I was, even called me to check on. Wonderful people and I feel so much better. Saying “ thank you” is just not enough. I am very grateful for Dr Braley and his team did my surgery.

Wouldn’t recommend anyone but Dr.Chen. I believe he saved me from an ER visit by fitting me into his schedule so quickly, so very grateful. His staff is wonderful and prompt. West Coast Surgical’s staff was phenomenal and comforting. Surgery is scary and this experience wasn’t.

My gall bladder surgery was unexpected which brought a lot of anxiety of the unknown and next steps. I had the surgery same day I went to the ER. After meeting Dr. Chen for the first time, he listened to me explained the process, expectations, next steps and recovery. He shared with me all these information in layman's language that I was able to digest what he's saying. After the surgery, he checked on me both days, and making sure to address any questions I may have, and how I'm feeling. He's empathetic, calm and warm. I didn't feel he's rushed during his visits which totally made me more at ease. I also had a follow-up appointment with me, again he listened, asked questions and making sure I am ok. Thank you Dr. Chen for making such a surreal experience as normal as you can help it. Happy Holidays!!!

The office staff is attentive and efficient. Dr. Chen had reviewed my information, discussed options, and made recommendations. I feel very confident in his surgical plan of care.

Dr. Chen explained the procedure as to what would happen very thoroughly. The surgery went very well and recuperating from the surgery very quickly. Would defiantly use Dr. Chen again.

Great overall team!

Friendly, helpful, with caring for me.

Best doctor i had to deal with my hs !!

Very nice Doctor. By the way I got results of EKG, all looks good. Please contact me with email so I can send it to you.

Nothing but good things to say about the whole office. Front office staff has always been great. I've seen 3 of the doctors and they have all been willing to take as much time as needed and addressed all of my questions expertly. I have a couple of upcoming procedures to be performed by Dr. Skeehan; his care thus far has made me feel comfortable and confident of a successful outcome.

Appt was on time and Dr. Robertson was thorough.

Dr. Robertson is a pro, friendly, listens, serves the patient with absolute expertise.

Great Doctor . Process was smooth and easy.

Wonderful bedside manner and professional.

Very good experience. All involved were curtious and respectful. Went to sleep then woke up no issues so far.

The surgery seemed to go very well. I was in no pain after the surgery and I did not need Oxocodone or Tylenol. They shaved very little of my hair and the internal stitches and skin glue were nice to see, instead of a major hair shave and large bandage. Dr. Robertson was personal and confident performing the surgery. The surgical staff, support nurses and office personnel were very attentive and friendly, making for a very good experience. Would have liked the surgical record to have been more accurate in the tumor location and better instructions for follow-up care to my wife and I. Overall, I was very pleased with this surgical experience on my head, which was somewhat concerning.

I appreciate Dr’s confidence in my Treatment Plan & his patience answering my questions.

Good

Dr. Robertson is very cautious and caring. His surgical skills seem to be excellent.

I was told everything I needed to know and Doc. Braley was very nice and if I didn't understand what he was say he explained it to me

My experience with Dr. Robertson was great. The team was very patient and understanding. I feel he gave the proper care through out my surgery process.

I was treated with exceptional care and kindness

Great bedside manner - thorough explanation. Made me feel comfortable.

Very comfortable and direct to the point he was

Dr Robertson was very professional and communicative with me before and during the surgery.

Everything went as planned. I still have pain as is expected. The incisions are healing as they should. I have no complaints.

Efficient operation. After completing required paperwork, I was seen by Dr. Robertson who quickly removed staples and JP tube.

I was seen on a timely basis and will be awaiting surgery.

Dr. Skeehan and the office staff were extremely polite and helpful with my issue. I appreciated them getting me into the office quickly and the entire office experience was truly enjoyable.

Awesome staff. Everyone is nice and professional

Everyone was professional and friendly

Fast and efficient

Great

He did a fantastic job. Took great care of me.

A doctor who cares about his patients.

I was greeted with the smile from everyone from the moment I walked in. Your country gal at front is very nice, very professional. The blonde gal was very professional and to the point I appreciate that. Dr Chen you were very polite, professional and straight forward. You're diagnosis and coverage of my surgical procedure was very easy to comprehend . Thank you very much . The entire establishment is very clean, comfortable. I look forward to being in your presence. Ya'll take care and be safe, Bradley.

Excellent. Dr. Chen is the best

Everything went as planned - the nurses and staff were wonderful.

Patient, clear explanation of procedure and postop recovery time and measures

Dr. Skeehan was compassionate and very thoughtful. He listened to my concerns and explained my options for treatment. The appointment was not rushed and at the conclusion I felt very comfortable. The follow up appointment was exactly the same. I highly recommend Dr. Skeehan. Dr. Doug F.

Friendly and expedient staff. Appointment was focused and direct.

Dr Robertson was very nice to my Mother and hopefully we can get the surgery stat ! Would definitely go back to him .

Good

Professionalism on behalf of staff, because I was early was taken into the exam room early and even my examination with Dr. Chen was early and all questions and concerns were answered promptly. Very pleased overall experience.

Courteous staff

Satisfaction

Dr. Skeehan is a top-notch surgeon. He's professional, knowledgeable, and talented. He has a great bedside manner. He's calm and a good listener with a sense of humor. Wouldn't hesitate to use him again.

Dr, Chen arrived prepared with my medical history for the interview. His advice about proceeding included gathering other information before making any decision

Doctor is attentive and courteous. Great bedside manner and is direct.

Dr. Barley was very easy to talk to and explained everything well.

Great experience.

Very knowledgeable and professional.

My first time seeing Dr Braley was good. its nice to talk to a surgeon who is both personable and knowledgeable.He answered all my questions. His manner towards me was comforting. I look forward to having my surgery and getting back to better health.

Excellent pre surgery exam & consultation. All concerns covered & questions addressed.

My visit to Dr. Chen office was fast, answered all my ????. So thank you Dr. Chen

Short wait time and great bed side manner. Caring and professional.

Strange to have the procedure in a back and spine clinic but the experience was really pleasant. I hope this is a one time thing but if it happens again I will definitely select Dr Robertson again.

Dr. Robertson took the time to answer all my questions and was personable and respectful.

Informative and engaged. Listened actively and had thoughtful answers. Instilled confidence.

It was my first appointment/consultation, and I thought he was pleasant and approachable. I had a good feeling of working with him

Dr. Robertson is great… he is very focused on my needs… and I believe he genuinely cares

Meeting Dr Robertson for the first time he made me feel very comfortable I will be having surgery soon and I feel once again in good hands and very comfortable what team members I meet that day also were very kind JoAnne McCracken

office is very people friendly. felt very comfortable. my visit was very helpful and professional.

Everyone there were so nice and Dr. Robertson ordered an ultrasound. I'm waiting for the referral for the ultrasound.

Got me in for my consult and my surgery super quick!

I received excellent care from Dr. Robertson - All my questions were answered prior to procedure and Dr. Robertson was extremely professional and thorough.

Dr. Chen explained how my gallbladder was. The procedure, where he was making the cuts at.using a robotic instrument helping to assist Dr. Chen. I find him being very calm, professional and through, Explaining what my gallbladder looked like.

Experience was good, thorough, personnel courteous and helpful.

It was wonderful!! Dr Robertson is very professional, kept me informed, caring, and very knowledgeable.

I had a very pleasant visit with my Doctor, it was very informative

Wonderful and caring surgeon. Great bed side manner!

Met with Dr. Sheehan to discuss my upcoming surgery. Very clear and informative.

Met with Ryan for diagnosis . Exam was thorough . Explained issues in detail . Answered all of my questions . Gave me a couple of options with time to choose without being pushy .

This was the first surgery i ever went through, i did not know what to expect however Sierra Pacific Surgical and Dr. Ryan Chen were very processional and i had a positive experience.

Dr Skeeham spend enough time with me to explain all I needed to know for my upcoming surgery. He is kind, passionate and confident. I trust him and will pray for God to guide him through my surgery. Very happy with him at this point.

The Doctors description was very thorough.

Procedure went perfectly for me! Thanks Dr. Chen!

Amazing he kept my family informed of my condition as he removed my gallbladder very nicely done no complaints

Staff was friendly, professional and helpful. Dr Robertson listened to my concerns and addressed them all. Very pleased with my experience.

Excellent

It was great

Amazing doctor!!

First time patient. Dr Robertson was patient, very thorough, and an exceptional surgeon.

Knowledgeable & friendly

My appointment was on time and to the point

Dr. Chen is a kind, patient surgeon. Takes the time to explain your medical issues. He saved my life!

I had a very pleasant experience at the office for my first visit. All the staff in the front were very nice and welcoming. Dr Skeehan listened to all my concerns and answered all questions.

Dr. Skeehan is a wonderful Dr., and I would recommend to anyone who needs surgery!

Dr. Skeehan is a great listener and communicates well at the patient’s level. I had complete confidence in his surgical skills and he proved me right. I was in good hands, that’s for sure. Also, what I appreciated was that it was a mutual agreement between us to proceed with it. Dr. Skeehan recommended it and I agreed. I’m not a fan of surgery but it was long overdue and I feel so much better. My digestion is at its best now. I want Dr. Skeehan to know he’s appreciated. The surgery was performed at the West Coast Surgery Center in El Dorado Hills. Very impressive center with great staff and well equipped for varied surgeries. I highly recommend Dr. Skeehan and Sierra Pacific Surgical.

Very informative, made me feel at ease.

Dr Skeehan is very thorough and explains everything to where you can understand it! Excellent doctor

Arrived and was taken in on time, staff was very pleasant and professional. Dr Robertson was exceptional.

My experience was good. My only issue is because of my hearing problem I have trouble understanding people with accents sometimes. The office was nice, and I enjoyed the time with Dr. Brayley.

The best service.

Dr. Robertson and staff are great!

Dr. Robertson was kind, knowledgeable and explained everything I needed to know about the procedure.

Terrific, efficient, warm friendly staff. Dr Skeehan was very thorough, reassuring and made me comfortable in my decisions

Professional

All office staff have been very professional and friendly. I would like note how nice and special it has been to work with Jillian, who has outstanding work ethics and care about details.

Was on time, kind and courteous. Described the procedure very well and answered my questions.

It was very pleasant, did not feel uncomfortable at all

Excellent service, well experience and highly knowledgeable doctor. I really appreciate all the great work that you've done for me during and after the surgery. Thank you!

Friendly, professional, and thorough.

Dr. Jay Robertson is professional and explained everything well in my consultation session.

Very good. Met Jay for consultation after a referral from my GP and I feel confident in his skillset and experience.

First appointment August 1, Dr. Skeehan was professional and informative. As of today August 21, I’m anxiously awaiting the scheduler’s call informing me of my confirmed surgery date.

I just had a bilateral direct/indirect hernia repair done by Dr. Skeehan via the Da Vinci robot. This was the first surgery I have ever had. I'm 53/male. I was scared to death!!! Dr. Skeehan, my anesthesiologist and the nurses helped put my mind at ease. Everything went very smoothly. No problems at all. I just have 3 small "pea sized" incisions on my belly. The pain was minimal. I did not have to use any prescription painkillers. I used over-the-counter ibuprofen for 1 day!! For those of you afraid of having surgery, there is no need to be scared. I give Dr. Skeehan a 10/10. My surgery was 3 days ago, and I feel great! If I ever have to have another surgery I will request Dr. Skeehan. He is a pro!!!

Will wait to see how surgery proceeds prior to rating experience. Thank you Dale Drewis

Wonderful

Friendly staff, Dr. listen well

The appointment was good and informative. Paperwork needs to be reviewed for grammatical errors.

We for my cons appointment and they had a cancellation for the coming Friday which worked out nicely with my schedule. Everyone at Folsom Surgical were very comforting and friendly and professional. Surgery went well and had absolute no discomfort.

From initial appointment to getting ready for surgery date, explanations and follow up have been great!

Excellent care!

Good.

Outstanding experience. Was feeling better than before surgery within a couple weeks and still getting better and able to do more things all the time.

All went well so far..

Dr Chen was very professional. Gave me the necessary information regarding my issue to make the right decision.

great

Dr. Skeehan was personable and patient with my questions. All around as good an experience as surgery can be.

First appt for surgical date Very pleased with Dr and his staff!

Only issue is trying to loin at Athena Health. I am locked out.

Dr. Chen and his staff are amazing!

Courteous staff. Didn’t have to wait long.

Great experience

Doctor was pleasant. Explained my case. Told me what I would need to do if I was going to have the surgery. Doesn't sound like I would want to have the surgery unless my hernia really bothers me.

Was seen on time. Procedures were explained in simple terms.

It was a wonderful one. He is caring and knows exactly what he is doing. His staff are awesome as well. Excellent!

Dr Sheehan was a very good listener. He let me describe my symtoms and then asked follow up questions. Very caring and professional.

I arrived on time, checked in. In no time I was taken to a room, waited maybe 4 or 5 minutes until Dr. Robertson came in. We discussed the issues, and my appointment was over. I received information necessary for my surgery. The balance of information for the surgery in the mail today.

Dr. Chen was very professional and addressed my needs to my expectations. I am very pleased with my visit. Thank you,

Friendly and thorough staff. Timely appointment and scheduling.

Dr. Chen communication style was exemplary. I am extremely satisfied with the result of my surgery. Dr. Chen provided excellent post-operative care.

Dr. Sleehan is extremely thorough in his patient care. He took his time with me every time I saw him and I never felt rushed. My surgery experience was very smooth.

Kind and informative

thank you for your great work)

Found Dr Robertson in a google search and felt like I hit the jackpot! The process was smooth and efficient, staff very friendly and professional, and the recovery was faster and better than anticipated!

Looking forward to getting a surgery date

Great people very professional and nice

Dr Robertson is a wonderful surgeon he literally saved my life. I couldn't be more grateful.

Good News (no surgery), nice staff, very short wait time- I’d recommend them to anyone.

Exciting

Despite having complications post surgery I was seen and helped ASAP. Dr. Braley listened to all my concerns and made sure everything was well before having me released.

The staff was friendly, efficient and attentive. It was a great first visit.

Secured a quick appointment time. Helpful and pleasant conversation with Dr Chen re options.

I felt that my concerns were addressed and surgery will be made soon.

My experience with Dr Robertson was great from beginning to end. He answered all my questions prior to my decision to have surgery. I felt comfortable and confident going into the operating room. My recovery was exactly what I expected based on our conversation. I would definitely recommend Dr. Robertson.

Great experience.

Dr. Roberson was very kind, present and professional. It was a moot trip because I was recommended to the wrong Doctor.

Very kind and thoughtful.

Great from the initial consultation to the follow up Wish I had my hernia surgery years ago

Doctor and assistant were very accommodating and friendly

Dr Robertson was great at explaining everything in a calm manner that was easy to understand and reassuring. His staff was very friendly and courteous as well. The surgery went well and I was back to normal in a couple of weeks.

Very thorough very personal analysis answering all questions. Thank you Dr Chin

Communication was good with Dr. and his team. Process was smooth and timely.

Very down to earth. He instilled a sense of trust in me. I look forward to the surgery and returning to everyday life.

Dr. Skeehan was very informative, took the time to spend with me & thoroughly explain my options. His staff was also very kind & polite. I would definitely recommend him to anyone that needed his provided services.

Very helpful, very informative. Gave clear instructions as to the next steps of the process

Ryan was young but he seemed to care and loved what he was doing.

Excellent care. Kind doctor

I have had two surgical procedures performed by Dr. Chen. He is professional and very competent. I would highly recommend Dr. Chen. I also found his staff to be personable and professional as well.

Amazing staffs

The visit was great and all people encountered were friendly and professional.

Dr was professional, informative and went over the procedure, expectations and concerns. This is why I have chosen Sierra Pacific to handle my issue for the second time. I’ve also referred your practice to others based on my previous surgery experience.

Excellent from beginning to end!

I got my questions amswered.

Professional and courteous employees. And Dr. Robertson was very helpful and explained my options in a easy to understand manner

Dr and staff are very attentive and compassionate

They took me on time and were very attentive and friendly, and especially the doctor.

Dr. Skeehan and his assistant were both very knowledgeable and friendly, and answered our questions to the best of their ability. I am looking forward to seeing them again and hearing about the results of the MRI I will be taking on June 6th.

Everyone - from front office to back office - was so pleasant.

Dr Robertson explained everything very clearly before and after the procedure.

He was very kind. Explained everything and eased my fears

Thorough and informative

I am a retired physician. I approached Dr. Skeehan with a series of questions and cautions. He responded directly and forthrightly, and we collaboratively worked out a plan of approach to my surgical problem that was responsive to my needs, concerns, and medical background. We have yet t o execute the plan, however ... so followup is a bit slow.

Dr. Skeehan was excellent at explaining my surgery options and their pros and cons. He has always been willing to take the time to thoroughly answer any questions that I ask him. The surgery went smoothly and 3 weeks later I'm feeling great.

Dr. Chen is very through and had answers for all of my questions.

Dr Robertson was very professional he explained the procedure and performed the surgery with expertise thank you all there for your professionalism I am soooooo great fun that pain being gone God Bless

Dr. Robertson and his surgical nurses were very kind.

Enjoyed meeting staff and Dr. Robertson. Phone contact with Rachel and Jill has been very satisfactory. Everyone very pleasant and helpful.

I recently did a review where I expressed frustration with Dr. Chen. I would like to retract and express that Dr. Chen did do great work. I was frustrated with how hard it was to get ahold of the office for a response yes. But remembering that Dr. Chen is only 1 person, and is a very highly sought after surgeon. He did make a point to contact me directly and talk thoroughly with me about the surgery and recovery. I am very appreciative for that, and would recommend him to anyone. Sorry about my not so great review the other day about my experience. Dr. Chen definitely went out of his way to make me feel heard and cared for. Thank you.

EXCELLENT CUSTOMER SERVICE. I'VE BEEN WORKING WITH JILL FOR MY UPCOMING SURGERY AND SHE HAS BEEN VERY HELPFUL, QUICK TO RESPOND, AND ENJOY WORKING WITH HER. THANK YOU JILL.

Dr Skeehan explained in detail my condition and the next steps to be done. It is just really hard to get appointment. I needed to wait 2 months before I could be seen.

This was my first experience with a surgical process. The initial consult was useful to review most of what to expect leading up to, and during, the procedure. I did have a couple of questions regarding my experiences after the procedure (eg. bruising; pains) that I wonder whether they might have been mentioned as part of the consult, it they weren’t significant. Post surgery follow up included a call from the doctor’s office two days after the procedure, not the following day (not sure if that’s “sop” or not). I didn’t have my post op meeting with the doctor until the fourth week, which I thought to be too far out, but I had no real issues so it worked out okay. There was a problem with the actual surgery day. I was supposed to get a call from the hospital team three days prior to the surgery day. That didn’t happen. Fortunately I went to the hospital on a Saturday to see if they had any information, and after a variety of calls and texts throughout the day, finally got confirmation that the surgery would/could happen. If I hadn’t gone in on my own to see what was wrong, I would have shown up on my day expecting the operation, only to find out that I wasn’t properly prepared for the surgery (antiseptic cleaning) and that the hospital didn’t have me on the schedule. There was some miscommunication that created this problem, whether by the doctor’s office, the hospital surgery unit, or both. I was never told the nature of the miscommunication. I’d also note that I had what I perceived to be a problem of being released too early (ie. I had no recollection of being released from the hospital). This would be a potential issue with the hospital’s recovery process, not the doctor, but thought I’d mention it. The miscommunication and resulting scheduling issues noted above notwithstanding, the procedure itself went well and the Dr Skeehan responded appropriately when it became evident that additional time would be necessary to take it to completion. As a result, I’d be confident utilizing Dr Skeehan in the future were I to need the type of surgical services that he provides!

Dr. Skeehan is knowledgeable, listens and addresses concerns, and explains things clearly in language that his patients can understand.

Dr. Chen did an outstanding job on my surgery. He's also very good at listening and helping when I have questions. I would highly recommend him.

Dr. Robinson is extremely personable professional and knowledgable so far it's been a great experience.

Student was professional and Dr. Skeehan answered questions I had.Surgery was scheduled at a local hospital at a reasonable time

No fuss or wasted time. Here’s the problem, here’s the fix. All good…and, as good as it gets. Perfect.

Dr. Chen did an excellent job on my robotic surgery. He had advised me that this type of surgery done robotically would result in less pain and faster healing. He was right. I had the surgery, went home the same day, took pain meds for two days and was comfortable throughout. Healing nicely. Like Dr. Chen, the office staff is attentive and professional. I highly recommend him.

Excellent service! Letting me know what's going on- making appointments for bloodwork-EKGS. All around-top notch

Very thorough doctor better than most

Surgery sounds somewhat frightening but Dr Chen made it sound very simple. Everything went smoothly before during and after surgery. Him and his team were very attentive. Everyone from the receptionist to the anesthesiologist were very welcoming and professional. They're knowledge of their individual jobs put me at ease from start to finish. They followed up after surgery and I have minimal scarring.

Great experience. Great people. Every was explained perfectly.

Excellent and very professional care was given thanks a billion we love you all

Dr. Chen is a great doctor. I appreciate him very much.

Timely appointment and efficient

Dr. Robertson and the staff were all professional, thorough and helpful. All my questions were answered directly and clearly, My surgery went well. and I recovered quickly with no issues. Thanks Jim

Office staff friendly and efficient. Working with Dr Chen was smooth. He is forthright and honest, rendered his opinion with options and without pushing

Dr. Chen did a great job on the surgery, no complications and minimal pain afterwards. He was very professional and caring. The only thing I wasn't very happy with was that I felt a little rushed during both the consultation and the post op appointment. I like to ask lots of questions, and felt that he was impatient and just wanted to get on to his next patient.

Great personal connection presurgical, successful procedure, at one week recovery is excellent with minimal discomfort.

Dr Skeehan has been great all the way through my surgeries and complications. I would highly recommend him.

Dr. Skeehan was great! And my experience with him has been very pleasant. I would highly recommend him.

The doctor was great, he talked me off the ledge so to speak. He did great work, no pain really at all after the first few days. He made the smallest incision I think possible. If I ever need a surgery I’ll ask for him and his partners. The one I met was also fantastic.

Very professional. Dr Robertson explained what the surgery entailed, and everything when smoothly.

Courteous knowledgeable staff. Dr Braley, the same…

I must admit that I was nervous going into surgery due to past bad experiences, but I'm so thrilled to say that Dr Skeehan has replaced those bad memories with positive ones. Even with my migraine on the day of surgery, everyone went out of their way to make sure I was treated with care, respect, and that I was comfortable. My partial thyroidectomy went great, I can swallow again, and I would gladly recommend Dr Skeehan to my closest friends and family. Thank you for making surgery feel like a good thing!

Dr. Chen was wonderful when I met w/ him, kind, extremely knowledgeable, and helped me w/ what I went to see him for.

very professional, very friendly.

Great care and service

Best doctor's bed*side & professionalism, a trust & confident in good hands and care..all of the staff, incredible & efficient! Thanks, for following up and getting me the procedure & hopeful of a good recovery! Thanking you, Maja wollman

Easy going from the moment I walked in. Everyone is great in that office.

Great costumer service!

Surgery day went very smoothly, although it's still too soon to tell the impact of the hernia repair surgery. Five stars to this point.

Dr Chen answered my questions and issues. He explained in detail what my condition is and what can be done to resolve my concerns. He is an outstanding doctor. Very knowledgeable and professional.

Dr. Skeehan is very professional and informative.

Very enlightening and thorough

Dr Skehan was great and made me feel very comfortable.

Dr. Robertson provides the Gold Standard of care. He listens to the patient, addresses concerns, and truly cares about a positive outcome for the patient. He is a highly skilled surgeon with a calm, reassuring bed-side manner. His office staff communicate well and are quick to respond to questions. My surgery and recovery was a success, and I attribute that to the excellent care from Dr. Robertson.

Professional and knowledgeable and friendly

Dr Robertson talked to me not at me and we had a very good conversation about what my diagnosis was and what he will do to surgically correct it. He explained every step and allowed me to ask all of my questions and answered them so that I know what to expect. The MA who helped me was great as well, very warm and caring.

Robertson was the second consultation at Sierra pacific I had and I’m so glad I did that. He is knowledgeable, friendly fast and efficient.

Emergency surgery for a blown appendix. Everything went well and recovery was quick. Follow up care was good and no further surgery was needed.

Dr. Chen explained the procedure thoroughly. He answered all of my questions. Very polite staff, also.

Everything was great.

Pleased woth the information received.

Doc was running almost an hour behind...would have been nice to know. Not a problem, just would have been appreciated.

No nonsense, to the point consultation. Would recommend.

Dr Chen was very professional and knowledgeable. I highly recommend his practice.

First visit Very through Answered all my questions We came up with a plan

Great doctor

I wanted to say something about Hannah in the office. I needed something from my medical record on a Friday afternoon, Fourth of July weekend. She didn’t put me off, she took care of it right away and it took up a great deal of her time. She is a true care giver and puts the patient first as does Dr. Chen. I would recommend him without reservation.

I am so happy that I met Dr Robertson. I have been trying to get someone to agree that I have a hernia for 15 years. I have lived in pain and with the idea that I didn’t know my body. After only about 10 minutes meeting with Dr Robertson he confirmed what I knew all along. I haven’t felt this good for so long that I forgot what it felt like to not be in pain every day. Thank you so much for fixing me so I can be my whole self again!

I had a very painful condition that required immediate outpatient surgery after an ER visit. Fortunately I received a referral to Dr. Skeehan whom I can’t thank enough for quickly diagnosing and resolving my problem with minor surgery. Dr. Skeehan’s staff took great care of me the two times I had to visit the office and they also provided prompt answers and advice for post op wound care and pain management. I could not have hoped for a better outcome.

Saw Doctor Jay Robertson for a hernia repair and gallbladder removal. Dr. Robertson went one step further and had a CT scan done in addition to the ultrasound my GP scheduled. The CT scan gave so much more information. He was very informative going into surgery and made the whole procedure much more bearable.

I found everyone at this office to be great from scheduling, to check out to helping me with getting all my records to the office and answering all my questions before my appointment. I LOVED Dr. David Skeehan! He is a very sharp doctor, great personality, listens and gave me some answers to try to help me get further testing so he could figure out what direction we head in after. I wish everyone doctor was like him! If I have to have surgery (which I’ve had 10 so far) I would not hesitate to have him do it.

Excellent! Dr. Chen is terrific--an excellent surgeon. The staff is friendly and efficient. I had an outstanding experience. Highly recommend!

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